Answers to Common Questions
We have a strong presence across Maharashtra, including Pune, Mumbai, Nagpur, Nashik, Aurangabad, Kolhapur, Sangli, Karad and have now expanded our reach to Gujarat, Delhi NCR, Indore, Pithampur, Hyderabad, Bangalore, and Chennai as a Class A ISP.
We offer highly customizable bandwidth plans, starting from 10 Mbps to 10 Gbps, depending on your business requirements, with options for flexible upgrades and usage-based billing models
Yes, we own and operate our last-mile fiber network, ensuring complete control over service quality and delivery timelines. This results in faster deployment, better uptime, and direct accountability.
Installation time depends on site feasibility and fiber reach. In most cases, our team delivers within 15 to 20 working days, and even faster in buildings or industrial parks already connected to our network.
We offer 24/7 NOC (Network Operations Center) and call center support, proactive link monitoring, automated alerts, and a dedicated Service Assurance Manager for every customer.
We commit to a minimum 99.5% uptime SLA, and many of our customers experience even higher performance due to our fiber-first infrastructure and proactive monitoring.
Yes, we offer dual-path fiber connectivity, active-passive ILL links, and failover solutions for business continuity. Our team will assess your risk level and suggest the right redundancy plan.
Absolutely. Our ILL service is fully compatible with VPN tunnels, SD-WAN setups, and direct cloud connectivity for providers like AWS, Azure, and Yotta. We also offer Direct Cloud Connect as part of our advanced networking solutions.
Yes, one or more static IPs can be provided based on your business requirements. These are ideal for hosting servers, firewalls, video conferencing, or secure remote access.
You can fill out the Request a Quote form on our website or call us directly. Our sales team will schedule a site feasibility assessment and offer the best plan suited to your location and bandwidth needs.
Yes, we provide GST-compliant invoices and service documentation, which are eligible for input tax credits under business expense heads.